Stand Up Guy: David! We, BMW owners have a few things in common, predominately, we want our BMW looking beautiful. One of my window seals was out of alignment and appeared damaged. I went to Bimmex to have the issue resolved. David took care of me. He could have charged about $900 to have the part replaced and installed. Instead he took the time and came outside to see my 335i. He quickly assessed the issue and fixed it on the spot: free of charge. I tried to offer him money as a token of my gratitude, but he simply resisted. Needless to say, David inherited a client today, based on his professionalism and warm customer service. Thanks again David!